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Shipping & Delivery Policy

Shipping & Delivery Policy

Our Shipping & Delivery Policy

Effective Date: June 01, 2026

At Sky Asia DMC Pvt. Ltd., we provide travel and tourism services including domestic and international tour packages, hotel bookings, transportation arrangements, sightseeing tours, MICE services, and customized travel experiences.

1

No Physical Shipping

As a travel service provider, we do not sell or deliver any physical products. Therefore, no physical shipping is involved in any transaction made through our website.

2

Service Delivery

Upon successful booking confirmation and payment verification, customers will receive relevant travel documents and booking details electronically through one or more of the following channels:

  • Email
  • WhatsApp
  • SMS
  • Phone Communication

The documents may include:

  • Tour Confirmation
  • Travel Itinerary
  • Hotel Booking Voucher
  • Transportation Details
  • Flight Information (if applicable)
  • Other Travel-Related Documents
3

Delivery Timeline

Booking confirmations and travel-related documents are generally delivered within 24 to 72 hours after successful payment and confirmation from our travel partners.

In certain cases involving international travel, peak season bookings, visa requirements, supplier confirmation delays, or special requests, the delivery timeline may vary.

4

Customer Responsibility

Customers are responsible for providing accurate contact information, including:

  • Mobile Number
  • Email Address
  • Traveller Details

Any delay caused by incorrect information provided by the customer shall not be the responsibility of Sky Asia DMC Pvt. Ltd..

5

Support

For any queries regarding booking confirmation or service delivery, customers may contact us through:

Email: skyasiadmc@gmail.com

Phone: +91 90024 22445

Website: https://www.skyasiadmc.com